Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the typical reasons to get a hosting server of your own is the fact you'll have comprehensive control over the software environment and you may install anything you would like. This will enable you to run programs that require specific software to be present on the machine, which is not possible with a shared hosting server in which you can install software just within the account, but not on a root level. In case you're not very familiar with this sort of matters, nevertheless, you might encounter complications since managing a server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our admins will be able to deal with different tasks that should be performed or can resolve a variety of problems that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server
solutions we offer and you can add it either during the signup or anytime after using your billing CP. It comes with an hour of custom work on your web server, so our administrators can easily assist you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in the event that it doesn't work efficiently, so you will not have to waste time to discover what's wrong because they can help you in a very quick and qualified manner. Because this is a one-time upgrade, you could get it just when you need it and if a certain task takes a shorter period, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to take advantage of our service at any moment in the event that you have a dedicated server
from our company and you could add it to your plan with just a few mouse clicks. If you need some custom work on the server straight away, for instance, you can obtain the upgrade together with the plan during the signup procedure, or you could acquire it from your billing area in case you need help at some point later. The Installation & You with any task which you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you are able to concentrate on building your websites without losing time on hosting server maintenance or software problems since our knowledgeable staff shall take care of these things for you. You can add the upgrade as many times as you require it and in case some time remains, it shall be listed within your billing Control Panel, so you'll be able to use it whenever you need it again.