A 99.9% Server Uptime
The primary advantage of establishing your very own cloud hosting platform is that you don’t have to worry about compatibility – you design a particular set of software applications in such a way so as to be compatible with a defined set of hardware parts. The final result is something far more solid and reliable, because there are less potential chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware parts in addition to a significantly modified version of Security–Enhanced Linux in an attempt to set up a fully riskless environment for your sites.
For this reason, with all our cloud hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on topflight hardware elements supplied by Juniper. Furthermore, on each single router, we have put a firewall with an advanced algorithm to successfully filter out all suspicious requests.
In this way, in all our data centers – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash on the line, you cannot feel truly safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or in case you need to get an even more powerful web hosting solution, like a VPS servers or a Linux dedicated web hosting plans – we will give you your money back in full, with no obscure fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a reply, you’re aware of how exasperating this can be, particularly if your web site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be right here and they will reply to you in less than one hour. And the best thing is that their average ticket response time is below twenty minutes!