An Easy–to–Navigate Help Center Section
You can find nearly all the answers to your questions in the intuitive Help Center section built into your Web Control Panel. It boasts an ever–expanding repository with frequently asked questions and comprehensive how–to articles prepared by our accomplished tech support staff.
How–To Video Clips
If you’d like to watch how an action is implemented or how an issue is resolved, rather than just reading about it, check out our compilation of how–to video tutorials. They address a variety of different issues and will help you swiftly learn how to work with the Web Control Panel.
A Sixty–Minute Response Time Guarantee
We back up all our semi–dedicated servers with a 24–7–365 client care service and a 1–hour ticket response guarantee. Our accomplished techs will be online for you day and night to respond to your questions and to deal with any issue that you could chance upon. Simply submit a client support ticket from the Help Center and we will respond momentarily.