Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer warranty with all of our cloud hosting packages, which means that each advice request you submit will be answered to within sixty minutes max. Our support company members have been educated to promptly handle any issue and to offer you quick information on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any problem you could have regarding Consultores-TIC’s products. Now we have technicians working all of the time to supply help and support at any time when necessary. You could use the ticket system or drop an e–mail anytime, or you can pick up the phone or use the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included an extensive know–how base into the Control Panel so as to obtain important step by step guidance whenever you want. Each area of the Control Panel features its own contextual guide area displaying a list of how–to content articles. We have also prepared videos to offer you a more effective visual representation of how to perform any presented task.